SHIPPING AND PAYMENT POLICY

1. Shipping Policy

oh!oh! Vietnam ships to 64 provinces and cities nationwide. The normal shipping time is within 3 business days (for orders in Ho Chi Minh City), or 5 - 7 business days (for provincial orders). Shipping time may vary depending on weather conditions and the shipping carrier's situation, excluding holidays, Saturdays, and Sundays.

2. Shipping Fee

- Orders under 500,000 VND: 20,000 VND shipping fee
- Orders from 500,000 VND: Free shipping

3. Payment Policy

If you wish to use bank transfer, please transfer payment for your order to one of the following two accounts:

1. Account Information:
- Account number: 1068253333
- Bank: Joint Stock Commercial Bank for Foreign Trade of Vietnam (VietcomBank)
- Beneficiary: TCELL JOINT STOCK COMPANY

2. Account Information:
- Account number: 20115333
- Bank: Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank)
- Beneficiary: TCELL JOINT STOCK COMPANY

Transfer content: "Order Code + Phone Number" A staff member will contact you to confirm the order.
Customers are kindly requested to click the Chat button on the Website to go to the Fanpage and send a picture of the transfer receipt after completing the payment.

4. Do you have questions about your order?

Please contact customer service on our fanpage, or call 028 7306 9799 (9am - 5pm AEST, Monday - Friday, excluding public holidays).